Shipping & Delivery

Free Worldwide Shipping

We offer free standard shipping worldwide to destinations available at checkout, with no minimum order value required.

Processing

Orders are normally processed within 1–2 business days before dispatch.

Estimated Delivery

Most orders are estimated to arrive within 7–14 business days after dispatch. UK deliveries may arrive sooner. Delivery times are estimates and can occasionally be affected by carrier delays, customs processing, public holidays or other circumstances outside our reasonable control.

Tracking

When tracking is available, you will receive the tracking details by email after your order has been dispatched. It can sometimes take a short time for the first carrier update to appear.

Need Help With an Order?

If your order is significantly delayed or tracking has stopped updating, email contact@petzenly.com with your order number and we’ll help you with the next step.